Privacy Policy

Introduction

Coastal Custom Stainless Steel ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website ccstainless.com.au (the "Site").
Information We Collect

1. Personal Information

When you visit our Site or interact with us, we may collect the following personal information:

• Contact Information: Name, email address, phone number, and mailing address.

• Billing Information: Credit card details and billing address.

• Account Information: Username, password, and other account-related information if you create an account with us.

• Communication Information: Records of your communication with us, including emails, messages, and phone calls.

2. Non-Personal Information

We may also collect non-personal information about your visit, including:

• Device Information: Information about the device you use to access our Site, including IP address, browser type, and operating system.

• Usage Information: Information about how you use our Site, such as pages visited, time spent on pages, and referring/exit pages.
   

How We Use Your Information

We may use your information for the following purposes:

• To Provide Services: To process and fulfill your orders, provide customer support, and manage your account.

• To Improve Our Site: To analyze usage patterns and improve the functionality and content of our Site.

• To Communicate with You: To send you updates, promotional materials, and other information related to our services.

• To Ensure Security: To protect the security and integrity of our Site and prevent fraudulent activities.

• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, and delivering services.

• Legal Requirements: We may disclose your information if required by law or in response to a legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owner.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.
Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.

• Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

• Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions in the communication or contacting us.

Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our Site and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Coastal Custom Stainless Steel
Email: accounts@ccstainless.com.au

By using our Site, you agree to the terms of this Privacy Policy.